Terms of Service

Last updated: December 17, 2025

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of MatchPO’s website, products, and services (the “Service”). By accessing or using the Service, you agree to these Terms.

Our Privacy policy explains how we collect, use, and share information, and is incorporated by reference into these Terms. The Service may include AI-assisted features; see our "AI" page for additional context.

If you do not agree to these Terms, do not use the Service.

2. The Service

MatchPO provides software that helps teams ingest invoices, extract and normalize invoice data, match invoices to purchase orders, route exceptions for approval, and post approved invoices to connected systems. The Service may change over time, and features may be added, removed, or modified.

License. Subject to these Terms, MatchPO grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes.

Beta/preview features. Some features may be offered as beta, preview, or early-access. These features may be incomplete or change without notice, and are provided “as is.”

3. Accounts and workspace administration

You are responsible for maintaining the confidentiality of account credentials and for all activities that occur under your account. You must promptly notify us if you believe your account has been compromised.

If you administer a workspace, you are responsible for (a) managing user access and roles, (b) ensuring users are authorized to access the Service and Customer Content, and (c) configuring approvals and posting controls appropriately for your organization.

4. Acceptable use

You agree not to:

• Use the Service for unlawful, harmful, or abusive activity.
• Attempt to bypass access controls, rate limits, or other restrictions.
• Reverse engineer or attempt to extract source code.
• Interfere with the integrity or performance of the Service.
• Upload or transmit malware, exploits, or destructive code, or attempt to probe or scan the Service for vulnerabilities.
• Use the Service to send spam or unlawful communications, or to harass or impersonate others.
• Use the Service to store or transmit regulated or highly sensitive data (for example, payment card data subject to PCI requirements or protected health information) unless we expressly agree in writing.

5. Customer content

“Customer Content” includes invoices, attachments, messages, workflow data, vendor details, and other content you (or your users) submit to the Service or that is processed on your behalf to provide the Service.

Ownership. You retain ownership of Customer Content.

License to operate the Service. You grant MatchPO a limited license to host, store, process, transmit, and display Customer Content only as necessary to provide, secure, maintain, and improve operation of the Service, including maintaining audit trails and exception workflows.

Your responsibilities. You represent and warrant that you have all rights needed to provide Customer Content to the Service and to authorize MatchPO to process it under these Terms. You are responsible for the accuracy of Customer Content and for decisions made using the Service (including approvals and posting).

De-identified and aggregated data. We may use de-identified and aggregated data derived from Customer Content and Service usage to operate, protect, and improve the Service (for example, to improve extraction quality, detect duplicates, and measure exception rates). We will not attempt to re-identify such data.

6. AI features

The Service may include AI-assisted features (for example, invoice data extraction or suggested matches). AI can produce errors or incomplete results. You remain responsible for verifying outputs and for decisions made using the Service, including whether an invoice should be approved or posted.

MatchPO is designed for controlled and auditable use. For more, see our "AI" page.

7. Vendor follow-ups and communications

The Service may include features that send messages, reminders, or follow-up requests to vendors or other third parties (for example, to request missing invoice details, confirm a PO number, or follow up on exceptions).

Your authorization. If you enable these features, you authorize MatchPO to send such communications on your behalf using contact information you provide or that you connect through the Service.

Compliance. You are responsible for ensuring that you have the right to contact recipients and for complying with applicable laws and policies governing communications (including anti-spam and privacy requirements). You are also responsible for the accuracy of recipient contact information you provide.

No guarantees. MatchPO does not guarantee vendor response times, response quality, or any particular outcome from vendor communications.

8. Integrations and third-party services

If you connect third-party services (for example, accounting platforms), your use of those services is governed by their terms and policies. MatchPO is not responsible for third-party services, their availability, or their actions.

You authorize MatchPO to access and process data from integrations as needed to provide the Service. You can typically revoke this access by disconnecting the integration.

9. Billing, trials, and payments

Pricing, billing periods, and payment terms are provided at signup or in an order form. Trials, if offered, may convert to paid plans unless cancelled before the trial ends.

Plan limits. The Service may enforce plan-based usage limits (for example, invoice volume). We may suspend or limit features if usage exceeds plan limits or if payment is overdue.

Taxes. Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes, except where we are required to collect them.

Refunds. Fees are non-refundable except where required by law or expressly stated in an order form.

10. Intellectual property and feedback

The Service, including its software, design, and non-customer materials, is owned by MatchPO and its licensors and is protected by intellectual property laws. Except for the limited license granted in these Terms, no rights are granted to you.

If you provide suggestions, ideas, or feedback about the Service (“Feedback”), you agree that MatchPO may use the Feedback without restriction or obligation to you.

11. Suspension and termination

You may stop using the Service at any time. MatchPO may suspend or terminate access to the Service if you violate these Terms, if necessary to protect the Service, users, or third parties, or for nonpayment.

Effect of termination. Upon termination, your right to access the Service ends. Depending on the Service features available and applicable law, you may be able to export Customer Content for a limited period after termination. We may delete Customer Content in accordance with our retention practices and your settings.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MATCHPO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

MatchPO does not provide accounting, tax, or legal advice. You should consult qualified professionals for advice tailored to your situation.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MATCHPO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MATCHPO’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED (A) THE AMOUNTS PAID (IF ANY) BY YOU TO MATCHPO FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify, defend, and hold harmless MatchPO and its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service, (b) Customer Content, (c) your communications to vendors or third parties using the Service, or (d) your violation of these Terms or applicable law.

15. Governing law and venue

These Terms are governed by the laws of the State of Alabama, excluding its conflict-of-laws rules.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be brought exclusively in the state courts located in Jefferson County, Alabama, or the United States District Court for the Northern District of Alabama. You and MatchPO consent to personal jurisdiction and venue in those courts.

Class action waiver. To the maximum extent permitted by law, you agree to bring claims against MatchPO only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Time limit to bring claims. To the maximum extent permitted by law, any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim arises, otherwise it is permanently barred.

16. Changes to these Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised “Last updated” date. By continuing to use the Service after the changes become effective, you agree to the updated Terms.

17. Contact

Questions about these Terms? Use the Contact page.